Are you religious in orientation?

We are neither a religious facility, nor a facility that endorses a specific religious ideology. We believe instead that each one of our clients has their own spiritual journey to walk; it is not our job to force you into a specific path or to walk that journey for you. We embrace all spiritual perspectives, as well as atheist and agnostic identities. No matter what you believe, we will respect it, as long as it harms no one else. We know that spirituality can be an important aid on the recovery journey, so we'll work with you to find ways to incorporate your spiritual path into your recovery journey.

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Do you work with LGBT clients?

Yes, of course! We do not discriminate against LGBT populations, and have immense experience working with people of all gender identities and expressions, as well as a range of sexual orientations. We understand that the pain of discrimination can compound your addiction struggles, so we work alongside you to tackle the additional challenges your LGBT identity may cause. We are here to support you, always.

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What if I relapse?

Tragically, between 40% and 60% of addicts eventually relapse. We do everything in our power to reduce your likelihood of suffering a relapse, and we wholeheartedly believe that a holistic, lifestyle-oriented approach can give you the skills you need to fight against relapsing. Nevertheless, relapse is common. Some addiction experts even argue that it's a normal part of the recovery journey. You can learn a lot from a relapse, so if you do relapse, we'll be here to support you as you continue the journey to lasting and permanent recovery. We offer a limited guarantee that offers a bit of extra security to those concerned about relapsing.

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What if I don’t want to stay?

No one can force you to undergo addiction treatment without your consent, and research consistently demonstrates that forcing recovery simply will not work. While we strongly encourage you to push through the struggles of early sobriety, you can leave whenever you like. If you tell us you want to leave early, we'll do everything in our power to convince you to stay. We'll discuss the risks of leaving, your specific recovery journey, an dhow we can help you with your goals. We will, however, never lie to you or force you to remain here. We believe in autonomy.

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What happens when I’m ready to leave?

We begin planning for your discharge from the moment you set foot in our facility. We know that the first days after you leave us may be the most difficult, so we'll work with you to establish a support and recovery plan that nurtures your psychological, physical, emotional, and practical needs. We have connections to innumerable community resources, including doctors, therapists, and support groups who can help you continue your recovery journey. We won't leave you to figure things out for yourself; instead, we'll find a long-term recovery plan that works with the way you live your life.

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Do you provide sober living options?

Yes! Our residences offer luxurious, private settings nestled just moments away from our recovery center. Featuring state-of-the-art appliances, gorgeous rooms, and an option for a private room of your own, our sober living houses are a welcome break from the stress, peer pressure, and endless busyness of everyday life.

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Can I work?

We encourage our patients to work, and we believe that a rewarding job can be a strong motivator for getting sober. If you've struggled to find employment, we can help you gain the skills and connections you need to get a job, though we are not an employment agency. If you're currently employed, know that a number of laws generally require your employer not to discriminate against you because of an addiction. The Family and Medical Leave Act further protects your right to take time off of work to pursue medical care. When you can work, and for how long, depends on your treatment progress.

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How do you protect my privacy?

We comply with all state and federal laws, including HIPAA. We will never release your medical information to friends, employers, family, or other providers without your consent. This means we cannot acknowledge that you are recovering at our facility without your permission. We take great pains to protect your privacy, storing your medical information in safe, encrypted files and constantly educating our staff on best practices for the protection of sensitive medical data.

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What if I have an outstanding warrant or other legal issues?

We are not a legal services firm, and we do not have attorneys on staff, so we can't help you with your legal issues. We won't allow you to flee from law enforcement at our facility, but we do accept clients with outstanding legal issues. We work closely with courts and probation officers, and we've also seen that entering rehab can often benefit a legal case. For instance, a judge who sees you're working to move beyond your addiction may be less lightly to levy a harsh sentence. Some probation officers offer breaks to probationers for good behavior. No matter what your legal issues are, we encourage you—in the strongest possible terms—to hire a lawyer. No one but a lawyer can tell you what your rights are, and you cannot rely on what police officers, probation officers, and other law enforcement officials tell you about your rights. The Ontario Bar Association offers a list of all currently licensed Ontario lawyers. We can also refer you to lawyers with whom our clients have worked in the past.

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How will my family be involved in my treatment?

We strongly encourage your family—or the people who will live with and support you after your stay is complete—to be involved in your treatment. We believe addiction is a family disease, and that the best way to combat it is to address your needs and your family's needs. As you progress through your treatment journey, we'll begin integrating your family into the discussion. We offer family therapy and education programs so that your family can better understand your recovery journey and commitment. Please note that all family involvement is with your consent; while we encourage to make amends with your family if you are estranged from them, we honor your privacy. Family members will never be invited to participate in your recovery without your consent.

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Can my family visit?

Of course! Your family is a key player in the recovery game. We hope your family will be a source of support and strength to you, and we even offer family programs to ensure the people you love the most have a keen understanding of the disease of addiction. The specific days and times your family can visit, as well as how frequently, depend on your treatment progress and your therapists' recommendations.

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Can you manage my other health issues?

We specialize in treating addiction, and if you have underlying mental health issues, we can address those too. For our clients struggling with other issues, such as cardiovascular disease or unexplained neurological symptoms, we refer out to a specialist physician when necessary. We believe that good health is an important step on the road to recovery, so we work with you to ensure you're feeling your very best by the time you check out.

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What if I’m taking prescription medication?

We know that many addicts also struggle with health challenges and dual mental health diagnoses. We're here to help you manage all of your medications, including by helping you find alternatives to potentially addictive prescription drugs, as well as any medications to which you are currently addicted. When you first come to our center, our psychiatrist will conduct a comprehensive overview of your medication situation, discussing your needs with you, evaluating any side effects you experience, and monitoring your medication from your first day here through your last.

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Do you have doctors and nurses on-site?

Addiction is a medical condition akin to diabetes or heart failure. We believe in science, and therefore we believe in medical treatment of addiction. Our center has a psychiatrist on staff, as well as a 24/7 psychiatric nurse practitioner and extensive nursing staff. You can rest easy knowing that we're able to meet your medical needs, keep you healthy, and help you cope with detox-related symptoms.

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Does insurance cover your services?

Thanks to the Affordable Care Act and other federal laws, insurers are now required to cover mental health treatment, including inpatient drug and alcohol addiction services. You might have to jump through some hoops to obtain care, depending on your insurer's policies. We've worked with many insurers, and can help you get the most out of your benefits package.

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How long does treatment last?

The specific length of your stay at Toronto Addiction Centre depends on your specific needs. Most residents stay between 30 and 90 days, but medical conditions, your psychological health, and the length of time you have been an addict can all lengthen or shorten the duration of time you are here. Of course, you have complete control of your treatment, which means you can check out any time you like, though if you do so against medical advice, you could find yourself relapsing in just a matter of days.

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How much does treatment cost?

We're happy to discuss treatment costs with you in person or over the phone. Because we offer a variety of programs, and because insurance coverage varies depending on your provider and plan, there's no single cost for each of our programs. We pride ourselves on offering competitive rates that normal people can afford.

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What addictions do you treat?

We focus our attention on drug and alcohol addiction, including addiction to marijuana, prescription pills, cocaine, crack, methamphetamine, and numerous other drugs. We also help clients struggling with a dual diagnosis, and are highly adept at managing the intersection of trauma, addiction, and mental illness. We also treat behavioral addictions, such as gambling addiction, shopping addiction, and gaming addiction.

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